Privacy Policy

Last Updated: October 2025

1. Who We Are

Thabomeleng Training Institute
Website: www.thabomeleng.com
Email: info@thabomeleng.com
Tel: +27 (51) 012-5067
Registered Company: 2015/092315/07


2. What Personal Data We Collect

We collect the following information when you interact with our website, forms, or enrol for a course:

  • Full name, contact details, and identification information

  • Course registration details and payment records

  • Communication data (emails, messages, or queries sent to us)

  • Technical data such as IP address, browser type, and device information

  • Cookies and analytics data for website improvement

We collect this data to:

  • Process course applications and payments

  • Communicate with you about your enrolment

  • Improve our website and user experience

  • Comply with legal and accreditation requirements


3. Cookies & Analytics

Our website uses cookies and Google Analytics to understand visitor behaviour. You can disable cookies in your browser settings at any time, but some website functions may not work properly.


4. Who We Share Your Data With

We only share personal data with trusted service providers necessary to deliver our services, including:

  • Payment processors (e.g., PayFast)

  • Accrediting bodies (CETA, LGSETA, AGRISETA, EWSETA)

  • Website hosting providers (for secure data storage)
    Each partner processes data in accordance with POPIA and maintains strict confidentiality.


5. How Long We Retain Data

We retain personal data only for as long as necessary to:

  • Fulfil the purpose for which it was collected

  • Comply with legal or financial record-keeping requirements
    For example:

  • Student records: 5 years

  • Financial transactions: 5–7 years


6. Your Rights Under POPIA

You have the right to:

  • Access your personal information

  • Request correction or deletion of inaccurate data

  • Withdraw consent for marketing communications

  • Lodge a complaint with the Information Regulator (South Africa)

Requests can be sent to info@thabomeleng.com.


7. Data Security

We use secure servers, password protection, and limited employee access to ensure that all data is safeguarded from unauthorized access or misuse.


8. Data Breach Procedure

If a data breach occurs, affected individuals will be notified promptly and corrective action will be taken to minimize any potential harm.


9. Contact Information

For privacy-related concerns, please contact:
📧 Data Protection Officer: info@thabomeleng.com
📞 +27 (51) 012-5067